FAQS

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How do I get to the hostel? 

The hostel is located at 20 Spectrum Street, Rainbow Beach, Queensland 4581

Driving north from Brisbane – following the Bruce Highway take the Rainbow Beach / Tin Can Bay turn off before Gympie

Driving south from Rockhampton – travel via Maryborough and follow the Rainbow Beach / Tin Can Bay signs

Greyhound and Premier Motor Service drop off immediately opposite the front of Dingos and we have a personal pick up from the bus stop - just look for the person with the Dingos sign. 

 

Are the dorms ensuite / are there only dorm rooms available? 

We do offer limited double rooms - all of which are ensuite. Dorm rooms are a combination of both and there are several shower and bathroom facilities throughout the property 

 

What are the resort facilities? 

The hostel includes a bar, parking, a kitchen, luggage storage, shuttle services, free breakfast and more! 

 

What are the conditions to drive the 4x4s? 

You must be over 21 years old and hold either an Australian or International open drivers license for a minimum 6 months. Please make sure you bring this with you. 

 

Is the reception 24/7? 

The reception is open 7:00am - 5:00pm and from the 1st December - 1st April: 7:00am - 7:00pm. For assistance outside of these hours, please ask the staff at the bar upon arrival. 

 

If I lose items in my room or am looking for casual work who do I contact? 

Please contact the reception on 1800 1111 26 

 

I have children, can they be on the property? 

Unfortunately, as there are two on-site bars this hostel can only accept 18+ 

 

Can I skip the safety briefing for the 4x4 Fraser Island tour? 

No - this is a compulsory meeting that covers crucial safety aspects of vehicle operation and island tides times. If you do not attend this meeting, you will not be permitted to join the tour.

 

How many people are in the car with me on the 4x4 Fraser Island tour? 

The car sits 8 passengers 

 

Are there any other activities to do in Rainbow Beach before my Fraser Island tour? 

Of course! Rainbow Beach has heaps of activities including sand boarding, kayaking, skydiving, surf lessons, Double Bay 4x4 single day car hire, Tin Can Bay dolphin feeding and more! Ask at the reception or call us for great specials plus we offer FREE sandboarding for all of our guests

 

Are breakfast and internet included? 

There is a FREE pancake breakfast daily from 7am-7:30 and internet is all free in the common area 

 

What time is check in and check out? 

Check-in is from 12:30pm and check out is 9:30am